Payment Policy
At Celzyn, we aim to make your shopping experience smooth, secure, and hassle-free. Please take a moment to review our payment policy below.
Accepted Payment Methods
We accept the following forms of payment for all online and in-store purchases:
- Credit/Debit Cards: Visa, MasterCard, American Express
- Digital Wallets: Apple Pay, Google Pay, Shop Pay, Union Pay, PayPal
Currency
All transactions are processed in GBP. If your bank account uses a different currency, your payment provider may apply a conversion rate and additional fees. Celzyn is not responsible for any currency conversion charges incurred.
Payment Processing
- Your payment will be charged at the time of order confirmation.
- Once payment is successfully processed, you will receive an order confirmation email with your purchase details.
- If your payment is unsuccessful or declined, your order will not be processed. Please ensure your payment details are correct and that sufficient funds are available.
Security
We take your payment security seriously. All transactions made through our website are encrypted using Secure Socket Layer (SSL) technology to protect your personal and payment information. Celzyn does not store your credit card details after a transaction is completed.
Order Verification
For your protection, we may occasionally request additional verification or information before processing your order, especially for high-value purchases or if payment irregularities are detected.
Questions?
If you have any questions about payment methods or issues during checkout, feel free to contact our customer support team at hello@celyzn.com We’re happy to help.